What is Beyond Stores's return policy?
Beyond Stores provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To come back an item, pack it securely and make sure to include the provided return form or label. Upon receiving your return, Beyond Stores will process refunds back to the original payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
Does Beyond Stores have a loyalty program for earning rewards?
Yes, Beyond Stores does have a loyalty rewards activity you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future Beyond Stores orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the Beyond Stores website prior to joining.
What payment methods does Beyond Stores accept?
Customers can pay for Beyond Stores purchases online using all major debit and credit cards, including Visa, Mastercard, American Express and Discover. Digital wallet services like Apple Pay and Google Pay are accepted both online and in-store. For added convenience, Beyond Stores also allows shoppers to pay by PayPal online. In-store purchases can be made by contactless pay options on mobile devices. Accepted payment types may vary by location - check with your local store.
Can I get a refund if Beyond Stores lowers the price after I purchase?
Beyond Stores does not automatically issue refunds if an item's price becomes lower after your purchase. But you can contact their customer service team to request a price adjustment refund within the allowable time period, generally 14-30 days from purchase. Check Beyond Stores's current price adjustment policy online or with an agent beforehand to understand eligibility and timeframe requirements before seeking a refund for a lower price difference.
Who can I contact for help for Beyond Stores orders, Coupon, or returns?
For any inquiries or issues with Beyond Stores orders, Coupon, or returns, you can contact their helpful buyer service team. Phone support is possible at work time and chat support can be accessed directly through Beyond Stores's website. You can also open a support ticket or check the FAQ and Help Center for reaction to many common questions. Typically, customer service is available 24/7, with some holidays exceptions.
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