Does Beauteque offer free or discounted shipping?
Beauteque does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Beauteque will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
Does Beauteque price match competitors if I find a lower price?
Beauteque will price match select competitors' offers if you find the same product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that Beauteque excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on Beauteque's website for full details.
How can I check the status of my Beauteque order and delivery?
Beauteque offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also visible, so you know when your order will arrive at each step.
Can I get a refund if Beauteque lowers the price after I purchase?
Beauteque does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can reach their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, Beauteque will most likely approve a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
Who can I contact for help for Beauteque orders, Coupon, or returns?
If you need any help with an existing Beauteque order, using a Coupon, making a return, or have general questions, your best direction is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. Beauteque's online Help Center also offers self-service help.
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