Does Ashford offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Ashford ships for free using standard delivery times. This number varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their loyalty program can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Ashford provides free return shipping, so exchanging items is very simple.
Can I combine multiple Ashford Coupon to maximize savings?
You usually can combine different Ashford Coupon to maximize your total savings, but there are a few guidelines to follow. Make sure the Promo Code terms don't specifically prohibit stacking or state that the code can only be used once. Codes from third-party sites rather than directly from Ashford will stack more often. Sitewide and category-specific codes tend to combine well. Just make sure to enter the Coupon one at a time and test the additional discounts apply before completing checkout. Stacking various discount types like Discount Code with sales and loyalty rewards works great too!
What is Ashford's return policy?
Ashford allows returns or exchanges on most items within 15 days by mail or at a store. Carefully pack the return with the provided label or form. Refunds will be issued to the original payment once the return is accepted; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Ashford aims to make returns seamless when possible.
Does Ashford have a loyalty program for earning rewards?
Ashford offers a free loyalty program where members earn rewards points that exchange into gift cards, Coupon, and other exclusive perks. Signing up is free online or through their app. You'll earn points each time you make a qualified order at Ashford. Points can then be redeemed for future discounts or complimentary items. Make sure to read the full rewards program terms on their website, as points expire after a certain time period of account inactivity.
Can I get a refund if Ashford lowers the price after I purchase?
Ashford cannot guarantee refunds if the price drops on an item you already bought. However, you can ask their customer service team to refund the difference if the price decrease occurs shortly after purchase. Make sure to check Ashford's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
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