Does Ann Summers offer free or discounted shipping?
Ann Summers does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Ann Summers will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
When does Ann Summers have big sales during the year?
The best times to buy Ann Summers sales are around big holidays like Black Friday, Cyber Monday, Christmas, and the winter holidays - think 50-70% off sitewide or more. They also offer deep discounts in summer around back-to-school season. End-of-season clearance sales after winter and summer are another opportunity for major savings up to 90% off out-of-season items. Checking their website and signing up for emails will let you know as soon as their biggest sales start.
Does Ann Summers price match competitors if I find a lower price?
Ann Summers does offer price matching if you find an identical product available from a qualifying competitor at a lower price. To request a price match, you may contact Ann Summers customer service online or by phone and provide proof of the competitor's pricing. Keep in mind exclusions like clearance items, bundled offers, out-of-stock merchandise, and marketplace sellers. Price matching is at the discretion of Ann Summers representatives. It's a good idea to check their latest price match policy guidelines on the website before submitting a request.
What payment methods does Ann Summers accept?
Ann Summers accepts all major credit cards from providers like Visa, Mastercard, Discover and American Express for seamless online and in-store purchasing. For faster checkout, they offer Apple Pay, Google Pay, and PayPal online. In-store contactless payment works on compatible mobile devices. They also allow shoppers to pay with physical gift cards or eGift cards. Some international locations may accept localized payment methods.
How can I check the status of my Ann Summers order and delivery?
Ann Summers offers easy ways to check your order status whether shopping on desktop or mobile. Log into your account online and go to Order History - you'll see real-time status like Processing, Shipped, and Delivered. If you ordered as a guest, use the order ID at Guest Order Tracking. On mobile, find My Orders under the app menu. Delivery details like carrier information and ETAs are provided in all views for a transparent experience.
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