How do I contact FreshDirect Customer Service?
FreshDirect is committed to providing Promo Code to customers on a long-term basis. By browsing the https://www.freshdirect.com/ homepage and all detail pages, you can comfortably view all gives currently active from the Deal and FreshDirect pages, and contact you via the FreshDirect customer service contact page. Clicking this button will send FreshDirect a message. FreshDirect customers will take care of issues in a timely manner. Welcome to Coupon for checkout. Now is your chance to save money!
Is FreshDirect running a Cyber Monday sale?
Yes, of course we will be running a Cyber Monday sale. Details about the event can be found not only on FreshDirect's online store, but also on our official LINE account and Instagram account. If you follow FreshDirect's official LINE account and Instagram account and add us as friends, you will take an exclusive Promo Code. You can also access event information before others. You will automatically receive information about Discount Code and Deal applicable during the promotion.
Will FreshDirect sell lucky bags?
At the end of 2024, like every year, FreshDirect is providing all of its customers an amazing lucky bag, advent calendar. The good news is that you can combine Promo Code with the purchase of lucky bags or advent calendars to get even bigger offers. For example, during May, you can use Discount Code to buy high-quality lucky bags or advent calendars at extremely low prices. Lucky bags from FreshDirect are so popular they're having a huge sale right now. Plus, you can benefit from a private Voucher Code on the FreshDirect website. Please abide by Deal time limits and terms of use.
FreshDirect about returns?
Once you accept the package, you have the right to return it. How does the returns process work? First of all, pack the goods carefully, such as using original packaging or similar packaging, to prevent damage to the goods during transportation. Then attach the return form to the package. You will traditionally obtain a return note and package. The next step is to hand over the package to FreshDirect's shipping partner. Once the package has been successfully delivered and inspected by FreshDirect, your payment and used Promo Code will be refunded immediately. If you have questions, please call on weekdays.
Does FreshDirect offer free shipping?
FreshDirect ships its packages exclusively through its shipping partner DHL. If the item is convenient immediately, your package will be delivered to your home within 2-3 business days via standard shipping. FreshDirect will pay for shipping if the order value is greater than the specified order value. This means your package can be delivered for free above this value. If you also use Promo Code now, you will conserve even more money! You can still use Coupon next time. For more information on your order, please send an email with your order number. We wish you a successful shopping!
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