Does Sister Jane price match competitors if I find a lower price?
Sister Jane does have an advertised price match guarantee, but it comes with a number of conditions and exclusions. They will only match verifiable lower prices from approved national competitors on identical in-stock merchandise. Clearance, bundled offers, special promotions, and marketplace listings are excluded. Make sure to thoroughly review the full terms of their price match policy on their website before submitting a request.
What is Sister Jane's return policy?
Sister Jane provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To come back an item, pack it securely and make sure to include the provided return form or label. Upon collecting your return, Sister Jane will process refunds back to the first payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
How long does Sister Jane take to deliver orders?
There are many elements that factor into delivery times within India - where the package is shipping from, the delivery location, the size and type of product, shipping carrier used, and more. Without all the order specifics, it's hard to give an accurate estimate. Our suggestion is to contact Sister Jane's support team with your intended shipping address and order details. Their customer service should be able to look at their warehouse locations, inventory levels, shipping options and give you the most precise timeframe based on your specific purchase. Generally, delivery times can vary from a few days for expedited service in major cities to 1-2 weeks for standard ground shipping in remote areas. Contact Sister Jane directly and check your tracking number for updates and exact times.
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