Does Caterpillar price match competitors if I find a lower price?
Caterpillar does offer price matching, but only with select major competitor retailers under certain conditions. To request a price match, you'll need to contact Caterpillar before making your purchase and provide the competitor's verifiable advertised lower price on an identical in-stock item. Excluded categories like clearance merchandise, bundled pricing, and marketplace sellers are not eligible. Make sure to review all current price match policy information on their website before submitting a request.
How long does Caterpillar take to deliver orders?
There are many elements that factor into delivery times within India - where the package is shipping from, the delivery location, the size and type of product, shipping carrier used, and more. Without all the order details, it's hard to give an accurate estimate. Our recommendation is to contact Caterpillar's support team with your intended shipping address and order details. Their customer service should be able to look at their warehouse locations, inventory levels, shipping options and give you the most precise timeframe based on your specific purchase. Generally, delivery times can vary from a few days for expedited service in major cities to 1-2 weeks for standard ground shipping in remote areas. Contact Caterpillar directly and check your tracking number for updates and exact times.
How can I check the status of my Caterpillar order and delivery?
You can check the up-to-the-minute status of your Caterpillar order and shipping information by using the online Order Tracking tool under your account. Enter your order ID if you don't have an account. The mobile app also provides status under My Orders for convenience on the go. Updates like Order Received, Shipping Soon, Out for Delivery, and Delivered will be displayed along with carrier information. Delivery date estimates are also provided throughout the shipping process.
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