How do I use a Luulla Coupon or Promo Code at checkout?
First, place the products you want to buy in your online cart or basket. When you get to checkout, you'll see a box that says something like "Coupon" or "Gift Cards & Promo Code" - paste or type your Coupon there. Make sure your order qualifies and hit apply. The discount will show up below. For in-store use, you can provide the code verbally or show a printed coupon barcode. Either way, the savings will be applied when the cashier finishes ringing you up.
What is Luulla's return policy?
Luulla provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To go back an item, pack it securely and make sure to include the provided return form or label. Upon receiving your return, Luulla will process refunds back to the untouched payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
How long does Luulla take to deliver orders?
There is no one-size-fits-all answer when it comes to delivery times across all of India - many ingredients come into play. The types of products being ordered, the region or city where delivery is needed, the fulfillment and shipping methods offered by Luulla and current order volumes can all impact speed. To get the best delivery estimate for your specific order from Luulla, we recommend providing them with your complete order details and intended shipping address. They should be able to look at their current inventory, logistics, and operations to give you the most exact timeframe based on your purchase specifics.
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